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| You'll often hear that active listening doesn't work anymore. Customers recognize it and feel manipu ... - Tim Dawes |
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| Do you want to give good customer service and do you want to make sure that the message you send out ... - Lance Winslow |
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| Discover the art of building relationships - and increasing sales - with these 10 surefire tips to k ... - Kathy Gulrich |
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| According to best-selling author, keynote speaker, and President of Customersatisfaction.com, Dr. Ga ... - Dr. Gary S. Goodman |
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| ??Thank you for calling XYZ Company. Your call is important to us but not important enough for us to ... - Jason Tarasi |
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| Stop driving away your customers or members and learn about what we should all know about "relations ... - Eileen McDargh |
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| Call center script creation has many pitfalls that can leave your operators and your callers confuse ... - Karin Rosner |
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| Most sales people don't want to deal with unhappy customers because dealing with problems takes away ... - Stephanie Chandler |
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| Do many of us realize that we are working an unpaid part time job for the grocery stores and some ho ... - Sean North |
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| Customer satisfaction isn't one single act, but a group of actions that work together to make their ... - Allyn |
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| Building Customer Loyalty is always difficult if you find that your clients come one and you never s ... - Lee Lister |
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| This may seem a strange topic to introduce. Yet, it is the most under-used skill by many retail mana ... - John Stanley |
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| Customersatisfaction.com President, Dr. Gary S. Goodman, offers a great tip for getting the best cus ... - Dr. Gary S. Goodman |
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| 21st Century customers are the ones every organization serves nowadays. They come in numerous variat ... - Dalvin Rumsey |
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| Customer service is all about customers? needs first and your needs second. If you apply this princi ... - Windsor Pennicott |
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| In short, my bank made bit of a mess of opening a new business account for me. And I waited for abou ... - Derek Williams |
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| Been aggravated by the customer service experience by the last time? Read this two-part series on ho ... - Gwendolyn A. Lee |
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| Sometimes what you do in the last few minutes of your store being open speaks volumes about how you ... - Laurie Brown |
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| Have you recently had someone listen to a problem of yours, a situation which made you angry or a co ... - Lance Winslow |
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| Many organizations have digitized humans ? aka carbon-based units - out of existence in their custom ... - Harry Hoover |
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| When it comes to services I sometimes wonder if the asking price is really worth it. I can usually f ... - Tony Moore |
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